topic Re: Q Box satellite connector damaged. in Sky Q

Q Box satellite connector damaged.

patcass — Thu, 25 Sep 2025 09:26:47 GMT

The satellite connector plug that goes in the Sky Q box is damaged, resulting in breakup or loss of signal. It will have to be replaced. I have been looking for a telephone number to arrange for a Sky engineer to call and fix the problem, but going round in corcles. It's very frustrating. It looks like it's a simple matter of replacing the jack. I just need a telphone number.

Re: Q Box satellite connector damaged.

cuke — Fri, 26 Sep 2025 11:07:07 GMT

@patcass wrote:
The satellite connector plug that goes in the Sky Q box is damaged, resulting in breakup or loss of signal. It will have to be replaced. I have been looking for a telephone number to arrange for a Sky engineer to call and fix the problem, but going round in corcles. It's very frustrating. It looks like it's a simple matter of replacing the jack. I just need a telphone number.

If it is one of these you can do it yourself

https://amzn.eu/d/5izOFn2

Re: Q Box satellite connector damaged.

PandJ2020 — Fri, 26 Sep 2025 11:10:23 GMT

@patcass wrote:
I just need a telphone number.

It's on Sky's help page - click 'Need more help?'

How did it get 'damaged'?