topic Re: Changing Sky Q boxes in Sky Q

Changing Sky Q boxes

scoobydooby — Wed, 24 Sep 2025 17:11:12 GMT

I have an old sky Q box 2TB version but it doesn't have HDR, is it possible to buy a second hand box off ebay and change it to one with HDR? I have tried to get one through Sky but couldn't. I've been with sky for 17 years and its a bit annoying i'm paying the same amount for an inferior product, I don't expect to be rewarded but it feels a bit like being punished!

Re: Changing Sky Q boxes

Daniel0210 — Wed, 24 Sep 2025 17:13:04 GMT

@scoobydooby

Simple answer is any Sky Q boxes on eBay or other such sites are stolen property.

Re: Changing Sky Q boxes

PandJ2020 — Wed, 24 Sep 2025 17:19:24 GMT

@scoobydooby wrote:
I have tried to get one through Sky but couldn't.

Why not?

Re: Changing Sky Q boxes

scoobydooby — Wed, 24 Sep 2025 17:22:01 GMT

Thats what I suspected

Re: Changing Sky Q boxes

scoobydooby — Wed, 24 Sep 2025 17:26:12 GMT

As the box is OK they wouldn't replace. Tried to see if I could buy one but was out of stock.

Re: Changing Sky Q boxes

scoobydooby — Wed, 24 Sep 2025 19:29:52 GMT

Sorry didn't realize how much this has been covered before! Just one more question has the sky shop gone? I couldn't find it online and it doesn't appear through my sky box either.

Re: Changing Sky Q boxes

PandJ2020 — Wed, 24 Sep 2025 20:10:25 GMT

All Q boxes are loaned - you cannot buy them.

However, Sky could perform a swap but would like request an admin fee for HDR box if you don't have one.

Re: Changing Sky Q boxes

Chodley — Wed, 24 Sep 2025 20:06:22 GMT

Weird. They usually agree to an upgrade to an HDR box, with a small admin fee.

Re: Changing Sky Q boxes

MightyQuinn — Wed, 24 Sep 2025 20:10:57 GMT

@scoobydooby wrote:
I have an old sky Q box 2TB version but it doesn't have HDR,

Hi @scoobydooby You may have to settle for a 1TB HDR box.

Re: Changing Sky Q boxes

Chodley — Wed, 24 Sep 2025 20:14:07 GMT

Oh, yeah, 2TB HDR boxes are like hen's teeth

Re: Changing Sky Q boxes

scoobydooby — Thu, 25 Sep 2025 16:41:42 GMT

Thanks for all the replies, i'll contact them again and see if they'll agree to a HDR box.

Re: Changing Sky Q boxes

TimmyBGood — Thu, 25 Sep 2025 17:36:37 GMT

@scoobydooby wrote:

i'll contact them again and see if they'll agree to a HDR box.

They should, but it's usually the 2019 1TB for a fee of either £49 or £99.