https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096285#M713163 <P>We are having the same issues but getting to speak to someone is impossible.</P><P>network connection keeps dropping out but signal to everything else in the house is fine suggesting it's the box&nbsp;</P> Tue, 23 Sep 2025 20:10:09 GMT Tim165 2025-09-23T20:10:09Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096205#M713152 <P>I am having to reconnect my skyq box to the network everyday despite getting a new sky Q box . My WiFi signal seems to be fine . It is a nightmare having to reconnect to the network by putting in the WiFi code everyday !! Please help&nbsp;</P> Tue, 23 Sep 2025 19:08:17 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096205#M713152 Catcar55 2025-09-23T19:08:17Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096237#M713154 <P>Some simple steps go to 1 settings 2 set up 3 preferences make sure it's not in eco turn to auto which never puts the main sky q box to sleep</P><P>also, do this on any mini boxes as well worked well for me.</P> Tue, 23 Sep 2025 19:22:37 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096237#M713154 robert+jones987 2025-09-23T19:22:37Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096285#M713163 <P>We are having the same issues but getting to speak to someone is impossible.</P><P>network connection keeps dropping out but signal to everything else in the house is fine suggesting it's the box&nbsp;</P> Tue, 23 Sep 2025 20:10:09 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096285#M713163 Tim165 2025-09-23T20:10:09Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096290#M713165 <P>Just got a new box&nbsp;</P> Tue, 23 Sep 2025 20:21:16 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096290#M713165 Catcar55 2025-09-23T20:21:16Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096295#M713168 <P>Yeah it's rarely the hox at fault, it's just they are bad at wifi</P><P>&nbsp;</P><P>test what happens if you turn off 5GHz wifi on your router</P> Tue, 23 Sep 2025 20:27:54 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-problems/m-p/5096295#M713168 Chodley 2025-09-23T20:27:54Z