topic Re: SkyQ touch Control in Sky Q

SkyQ touch Control

Bozendorfer — Mon, 22 Sep 2025 10:18:51 GMT

recently i requested a replacement SkyQQ Touch Remote. Sky sent an email saying the replacement

SkyQ Touch remote was on its way.

It arrived today only it was not the Touch remote as requested and as confirmed by Sky. It was

the standard button remoter control.

not what i requste3d and definitely not what Sky stated there had sent me.

I have tried 5 times to contact sky using the number provided only to end up achieving nothing and

still not getting anywhere in getting the remote i need.

Anyone any ideas how to sort my problem before I get really **bleep** off.

Re: SkyQ touch Control

Daniel0210 — Mon, 22 Sep 2025 10:20:45 GMT

@Bozendorfer

Sky haven't made or dispatched the touch remotes for years. You will have been sent the current latest remote.

Re: SkyQ touch Control

MightyQuinn — Mon, 22 Sep 2025 10:21:20 GMT

Hi @Bozendorfer Most Sky Q Touch remotes can be found in museums. They were discontinued several years ago and you certainly won't get one from Sky.

Re: SkyQ touch Control

Daniel0210 — Mon, 22 Sep 2025 10:23:13 GMT

@MightyQuinn wrote:

Most Sky Q Touch remotes can be found in museums.

@MightyQuinn

There's still one fully operational on the coffee table next to me 😂

Re: SkyQ touch Control

nigea99 — Mon, 22 Sep 2025 10:25:11 GMT

@Bozendorfer I suspect that current SKY staff have no idea what you meant by a touch remote as, as the others have said they have not been produced and sent for several years.

If you really want one, your only hope is to look for a second hand one

Re: SkyQ touch Control

Bozendorfer — Mon, 22 Sep 2025 10:28:00 GMT

Will that be why Amazon is Ellington them for £99 in the UK.

Re: SkyQ touch Control

Daniel0210 — Mon, 22 Sep 2025 10:30:33 GMT

@Bozendorfer

£99! I'm wrapping mine in cotton wool.

Re: SkyQ touch Control

MightyQuinn — Mon, 22 Sep 2025 10:33:20 GMT

@Daniel0210 wrote:
@MightyQuinn wrote:
Most Sky Q Touch remotes can be found in museums.
@MightyQuinn
There's still one fully operational on the coffee table next to me 😂

Hi @Daniel0210 I just looked in my hoarding draw and found one 🤪