No satellite signal

Kevdev19 — Sun, 21 Sep 2025 08:20:44 GMT

Recording works but no live tv,saying no satellite signal

Re: No satellite signal

GD1 — Sun, 21 Sep 2025 08:34:12 GMT

@Kevdev19 This doesn't sound like a Sky Go issue, which box are you seeing this on? Sky+HD or Sky Q?

Re: No satellite signal

Kevdev19 — Sun, 21 Sep 2025 08:35:52 GMT

Yes it's a sky q box

Re: No satellite signal

Daniel0210 — Sun, 21 Sep 2025 08:56:56 GMT

@Kevdev19
If you’re seeing a “no satellite signal” message check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish) so check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact.

It’s worth noting that:

▪️ a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels

▪️ a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.

topic Re: No satellite signal in Sky Q

No satellite signal

Re: No satellite signal

Re: No satellite signal

Re: No satellite signal