topic Engineer visit 19 Sep in Sky Q

Engineer visit 19 Sep

KenB22 — Sat, 20 Sep 2025 13:44:37 GMT

Engineer didn't show yesterday for appointment and I'm trying to reschedule

Re: Engineer visit 19 Sep

PandJ2020 — Sat, 20 Sep 2025 13:54:44 GMT

@KenB22 wrote:
Engineer didn't show yesterday for appointment and I'm trying to reschedule

I'd call Sky to do that....

Re: Engineer visit 19 Sep

Peter309 — Sat, 20 Sep 2025 15:05:29 GMT

Engineer didn't show up on the 19th September as scheduled. No phone calls or contact

Re: Engineer visit 19 Sep

Daniel0210 — Mon, 22 Sep 2025 13:34:02 GMT

@Peter309

See the advice in the post above yours.

Customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

Unfortunately some jobs take longer than expected and then impact appointments for later in the day.