topic Sky Q mulfunction in Sky Q

Sky Q mulfunction

Christlike23 — Thu, 18 Sep 2025 08:20:04 GMT

Hello Sky, Please my Sky Q decoder in my bedroom does not show some series and it tells me that "I can't watch some programs on this device" but I watch them on my sky glass at the lounge. It wasn't so until recently

Re: Sky Q mulfunction

Invisiblename — Thu, 18 Sep 2025 08:25:11 GMT

@Christlike23 wrote:
Hello Sky, Please my Sky Q decoder in my bedroom does not show some series and it tells me that "I can't watch some programs on this device" but I watch them on my sky glass at the lounge. It wasn't so until recently

Not sure how you've got both Sky Glass & Sky Q - Sky doesn't allow satellite & streamed service at a single address.

Re: Sky Q mulfunction

GD1 — Thu, 18 Sep 2025 08:44:54 GMT

@Christlike23 If you have Sky Glass then you can' also have Sky Q at the same time, any Sky Q equipment would need to be returned to Sky.

Re: Sky Q mulfunction

oj01 — Thu, 18 Sep 2025 10:23:45 GMT

@Christlike23 wrote:
Hello Sky, Please my Sky Q decoder in my bedroom does not show some series and it tells me that "I can't watch some programs on this device" but I watch them on my sky glass at the lounge. It wasn't so until recently

I suspect that the box in your bedroom might be a Sky Stream Puck rather than a Sky Q Box?