https://helpforum.sky.com/t5/Sky-Q/Faulty-sky-box-keeps-over-heating/m-p/5085422#M711937 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3180038">@E56845</a>&nbsp;</P> <P>You should be able to rest the palm of your hand down on the top of the box. Can you do that? If not I suggest you unplug it and contact Sky.<BR /><BR />This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.</P> Sun, 14 Sep 2025 16:17:31 GMT Daniel0210 2025-09-14T16:17:31Z https://helpforum.sky.com/t5/Sky-Q/Faulty-sky-box-keeps-over-heating/m-p/5085420#M711935 <P>My sky bud is over heating it's in a Tv cabinet with full ventilation circulating it and holes at the back. &nbsp;There is nothing surrounding the box or on top of it but it keeps cutting out as it's over heating! I need a new box&nbsp;</P> Sun, 14 Sep 2025 16:15:27 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-sky-box-keeps-over-heating/m-p/5085420#M711935 E56845 2025-09-14T16:15:27Z https://helpforum.sky.com/t5/Sky-Q/Faulty-sky-box-keeps-over-heating/m-p/5085422#M711937 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3180038">@E56845</a>&nbsp;</P> <P>You should be able to rest the palm of your hand down on the top of the box. Can you do that? If not I suggest you unplug it and contact Sky.<BR /><BR />This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.</P> Sun, 14 Sep 2025 16:17:31 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-sky-box-keeps-over-heating/m-p/5085422#M711937 Daniel0210 2025-09-14T16:17:31Z