topic Re: Message on screen not been broadcast in Sky Q

Message on screen not been broadcast

Rosie1958 — Sun, 14 Sep 2025 10:40:36 GMT

No programmes currently being broadcast on this channel on every Sky channel. Have reset and followed all normal technical instructions but still no channels.

Re: Message on screen not been broadcast

Chodley — Sun, 14 Sep 2025 10:47:05 GMT

Nothing about "no satellite signal"?

Re: Message on screen not been broadcast

Rosie1958 — Sun, 14 Sep 2025 10:48:21 GMT

No no message regarding signal. Thanks

Re: Message on screen not been broadcast

Chodley — Sun, 14 Sep 2025 10:49:17 GMT

Never seen that message on a Q box. Do you get the sky menu & TV guide up ok?

Re: Message on screen not been broadcast

Rosie1958 — Sun, 14 Sep 2025 10:50:49 GMT

Yes tv guide etc there but when you go into channel you get the message on screen,

Re: Message on screen not been broadcast

oldfella — Sun, 14 Sep 2025 11:07:57 GMT

@Rosie1958 wrote:

Yes tv guide etc there but when you go into channel you get the message on screen,

Assume you have tried a simple reboot @Rosie1958

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Message on screen not been broadcast

Rosie1958 — Sun, 14 Sep 2025 11:10:03 GMT

Yes I have tried reboot. I have now switched all boxes off and will leave for 5 min. Thanks for your help,