Accessibility on sky q

Morris1234 — Sun, 14 Sep 2025 08:18:15 GMT

My sky q box is stuck on the message accessibility on sky q and won't come off . Neither remote will work to skip or go to settings

Re: Accessibility on sky q

nigea99 — Sun, 14 Sep 2025 08:34:36 GMT

@Morris1234 wrote:

My sky q box is stuck on the message accessibility on sky q and won't come off . Neither remote will work to skip or go to settings

hi @Morris1234

This message (or it's appearance after a reset) seems to have caused a bit of a quirk so try this:

Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)

Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together

If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

topic Accessibility on sky q in Sky Q

Accessibility on sky q

Re: Accessibility on sky q