topic Re: confused about cancelling. in Sky Q

confused about cancelling.

NaomiDS — Tue, 09 Sep 2025 17:04:49 GMT

I was on a rolling monthly payment, I cancelled it today even though it already billed me for the month because the internet said I had to give a months notice. Will I have reception until the end of the month or will it go sooner?

I should have asked this question when I was on the phone with them but I am currently going through some pretty debilitating grief.

Re: confused about cancelling.

Daniel0210 — Tue, 09 Sep 2025 17:13:16 GMT

@NaomiDS

You should have service for the duration of the 31 day notice period. It's the normal process.

Re: confused about cancelling.

NaomiDS — Wed, 10 Sep 2025 18:34:20 GMT

hi, thanks for your reply. I have actually lost service now so considering I paid for the month already I'm a bit annoyed.

Re: confused about cancelling.

Chodley — Thu, 11 Sep 2025 04:07:36 GMT

On TV or broadband or both?

Very sorry to hear about your bereavement.

Re: confused about cancelling.

NaomiDS — Thu, 11 Sep 2025 13:26:24 GMT

@Chodley

thank you for your reply, it's just sky tv

Re: confused about cancelling.

Chodley — Thu, 11 Sep 2025 15:37:48 GMT

Do free to air channels like BBC work?

Re: confused about cancelling.

NaomiDS — Thu, 11 Sep 2025 16:28:25 GMT

@Chodley

yes, BBC and Channel 4 etc all still work