topic Re: VIP rewards are useless in Sky Q

VIP rewards are useless

Kinghell — Tue, 09 Sep 2025 18:48:37 GMT

Any chance of getting VIP rewards that are relevant to anybody North of Glasgow? No way am I travelling 60 miles for a bar of chocolate or half price cinema tickets. VIP rewards is so pathetic nowadays, you'd be as well giving us a discount on viewing Sky instead and close the useless Londoncentric or big city prizes. VIP is not worth the effort of opening an app, get rid.

Re: VIP rewards are useless

PandJ2020 — Tue, 09 Sep 2025 19:08:45 GMT

You're just telling other customers here..

call Sky and they'll refund how much you paid for VIP membership

Re: VIP rewards are useless

Yoghurt — Wed, 10 Sep 2025 09:04:01 GMT

I love sky vip but yes we need more for Inverness Aberdeen and Elgin area as we do miss out loads but the ones I use I do make use of the weekly treats as it's not too far to Sainsbury's in Nairn or Aberdeen I make use of the free cinema tickets each month and go to Inverness or Aberdeen from Elgin but yes we need more days out prizes for Inverness and Aberdeen and big prizes too for our area not sure why but we used to get cinema previews for Aberdeen and Inverness as well but we miss out on those now too do not get rid of vip

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 12:26:00 GMT

SKY VIP is non chargeable [Removed]

Re: VIP rewards are useless

Daniel0210 — Thu, 11 Sep 2025 11:43:29 GMT

@SFC

I think that was posted in humour.

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 11:48:20 GMT

Maybe but he is right it is pretty worthless

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 11:55:57 GMT

It's got better since the revamp and as they say the longer your with us the better it gets

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 11:57:09 GMT

Well, ive not seen much change and i have been with sky since 1998

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 11:58:44 GMT

Sky vip only started when I joined sky 7 years ago

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 12:03:06 GMT

So, does the "longer you are with us" only count for up to 7 years then

Their are levels of VIP, highest being Platinum

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 12:28:35 GMT

There's 4 levels of vip silver 0-3 years gold 4-8 years platinum 8-15 years and diamond 15 + years so what tier were you in when vip launched 7 years ago and how many years have you been with sky this year?

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 12:35:55 GMT

I have been with Sky since 1998 so 27 years.

I am platinum but it has made zero difference to the VIP rewards, i see no benefit but would really just have better pricing according to time served.

It galls me the new customers get better prices than me.... Loyalty is not really worth much

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 12:46:49 GMT

27 years your a diamond vip

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 12:47:54 GMT

Yes, apologies, I am diamond

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 12:48:40 GMT

Just try threaten to leave and they will see what they can do for you I got my broadband renewed this year for £28.50 instead of £43

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 12:52:09 GMT

I will be discusing it all again with them soon.

I currently pay £38 per monrth for Full Fibre 500 and have argued the new customers can get it for £31 but they refuse to allow me to.

Like i say loyalty is worthless

Re: VIP rewards are useless

Daniel0210 — Thu, 11 Sep 2025 12:54:15 GMT

@SFC wrote:

new customers can get it for £31 but they refuse to allow me to.

@SFC

Better discounts are offered to new customers as an incentive for them to join.

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and gain the benefits at that time.

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 12:55:05 GMT

It all depends on how long you've been with them and what packages and offers you've had and there's also Eligibility criteria to meet as well

Re: VIP rewards are useless

Yoghurt — Thu, 11 Sep 2025 12:59:58 GMT

I'd just stay with sky because otherwise you would be sending stuff back and switching each time it does my head in Comming and going and having to set up new accounts and equipment each time I just say give me a decent price or I'm off they won't want to lose your custom every company is the same

Re: VIP rewards are useless

SFC — Thu, 11 Sep 2025 13:00:31 GMT

I am aware of the reasons why they use incentives but it is still grossly unfair to charge loyalty more....