Sky Sports Help

Saints8 — Thu, 04 Sep 2025 16:40:35 GMT

I am subscribed to sky sports and has been working fine, just turned on today and it's telling me I need to upgrade. Just checked my bill and subscription is live... any ideas as it's impossible to actually talk to sky...!!!!

Re: Sky Sports Help

Laing1 — Thu, 04 Sep 2025 17:16:36 GMT

@Saints8 wrote:

I am subscribed to sky sports and has been working fine, just turned on today and it's telling me I need to upgrade. Just checked my bill and subscription is live... any ideas as it's impossible to actually talk to sky...!!!!

@Saints8 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

if that doesn't work

You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet

topic Sky Sports Help in Sky Q

Sky Sports Help

Re: Sky Sports Help