Sky box returned

Rory88 — Thu, 04 Sep 2025 13:35:32 GMT

Hi can u send me a link to send back sky box's please moved and went to old address

Re: Sky box returned

Daniel0210 — Thu, 04 Sep 2025 13:37:49 GMT

@Rory88
If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband and 31 days for Sky Q) for any loaned equipment they are expecting back.

If the arrival of packaging is delayed, lost or damaged on arrival it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

topic Sky box returned in Sky Q

Sky box returned

Re: Sky box returned