topic Re: No dish in Sky Q

No dish

Pops7dors — Thu, 04 Sep 2025 11:26:32 GMT

Sky engineer has been and took dish away as no signal can be received through it . Would it be possible for a streaming set up please

Re: No dish

Pops7dors — Thu, 04 Sep 2025 11:30:09 GMT

Would you be able to ring as not very good with texting

Re: No dish

Daniel0210 — Thu, 04 Sep 2025 11:37:35 GMT

@Pops7dors

In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers. No one will contact you. No one knows who you are from your Community log in name.

Sky engineers do NOT remove Sky dishes unless replacing it for a new one. Coukd this have been an independent engineer you arranged?

Re: No dish

MightyQuinn — Thu, 04 Sep 2025 12:42:14 GMT

@Pops7dors wrote:
Would you be able to ring as not very good with texting

Hi @Pops7dors Please see Welcome below, for information about the community.

Re: No dish

Invisiblename — Thu, 04 Sep 2025 14:52:29 GMT

@Pops7dors wrote:
Sky engineer has been and took dish away as no signal can be received through it . Would it be possible for a streaming set up please

This doesn't make any sense! Why would the engineer take the dish away without replacing it? Are you sure he didn't say he would return with a replacement dish?

Re: No dish

oj01 — Thu, 04 Sep 2025 15:43:57 GMT

@Pops7dors wrote:
Sky engineer has been and took dish away as no signal can be received through it . Would it be possible for a streaming set up please

Or, do you mean you were due to have Sky Q installed, the engineer came with a dish, couldn't put it anywhere to get a signal so took the dish away again?

Re: No dish

Chodley — Thu, 04 Sep 2025 21:36:19 GMT

I think you're going to have to phone Sky. Don't say anything to the voice prompts and you should get to a human faster.

Can't believe they don't contact you if a Q install can't be completed.