https://helpforum.sky.com/t5/Sky-Q/Screen-goes-black-and-message-displayed/m-p/5073738#M710504 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465996">@Jennymoore</a>&nbsp; &nbsp;If it has been working okay, then I would check that the HDMI cable is seated properly at both ends. Are you using the Sky Q supplied short lead?</P> Sun, 31 Aug 2025 19:42:55 GMT MightyQuinn 2025-08-31T19:42:55Z https://helpforum.sky.com/t5/Sky-Q/Screen-goes-black-and-message-displayed/m-p/5073735#M710503 <P>While watching the tv the television screen goes black and a message&nbsp;</P><P>This screen does not support HCDP</P> Sun, 31 Aug 2025 19:34:07 GMT https://helpforum.sky.com/t5/Sky-Q/Screen-goes-black-and-message-displayed/m-p/5073735#M710503 Jennymoore 2025-08-31T19:34:07Z https://helpforum.sky.com/t5/Sky-Q/Screen-goes-black-and-message-displayed/m-p/5073738#M710504 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465996">@Jennymoore</a>&nbsp; &nbsp;If it has been working okay, then I would check that the HDMI cable is seated properly at both ends. Are you using the Sky Q supplied short lead?</P> Sun, 31 Aug 2025 19:42:55 GMT https://helpforum.sky.com/t5/Sky-Q/Screen-goes-black-and-message-displayed/m-p/5073738#M710504 MightyQuinn 2025-08-31T19:42:55Z