https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073689#M710495 <P>We've got intermittent issues with the wifi connection from our SkyQ box. We've been sent a new box coming tomorrow but our wifi has been perfect over the weekend. I dont want to swap the box out while its working. Is there a way to delay the return of the box? DPD want a straight swap.&nbsp;</P> Sun, 31 Aug 2025 18:38:08 GMT Rachael100 2025-08-31T18:38:08Z https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073689#M710495 <P>We've got intermittent issues with the wifi connection from our SkyQ box. We've been sent a new box coming tomorrow but our wifi has been perfect over the weekend. I dont want to swap the box out while its working. Is there a way to delay the return of the box? DPD want a straight swap.&nbsp;</P> Sun, 31 Aug 2025 18:38:08 GMT https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073689#M710495 Rachael100 2025-08-31T18:38:08Z https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073695#M710496 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459890">@Rachael100</a>&nbsp;wrote:<BR /> <P>Is there a way to delay the return of the box? DPD want a straight swap.&nbsp;</P> <HR /></BLOCKQUOTE> <P>The only way would be to refuse the exchange.</P> Sun, 31 Aug 2025 18:42:57 GMT https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073695#M710496 TimmyBGood 2025-08-31T18:42:57Z https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073696#M710497 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459890">@Rachael100</a>&nbsp; &nbsp;Delay - no, cancel - yes by refusing to swap. Note, if you decide to exchange, then don't forget to remove and keep your viewing card and also swap the power lead.</P> Sun, 31 Aug 2025 18:45:52 GMT https://helpforum.sky.com/t5/Sky-Q/Delay-SkyQ-Return/m-p/5073696#M710497 MightyQuinn 2025-08-31T18:45:52Z