https://helpforum.sky.com/t5/Sky-Q/Sky-Q-randomly-shuts-down/m-p/5073001#M710419 <P>Sky Q box will randomly shut down irrespective of whether we're watching live tv, Netflix, recording on Sky etc</P> Sat, 30 Aug 2025 21:27:29 GMT DFY 2025-08-30T21:27:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-randomly-shuts-down/m-p/5073001#M710419 <P>Sky Q box will randomly shut down irrespective of whether we're watching live tv, Netflix, recording on Sky etc</P> Sat, 30 Aug 2025 21:27:29 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-randomly-shuts-down/m-p/5073001#M710419 DFY 2025-08-30T21:27:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-randomly-shuts-down/m-p/5073245#M710449 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2679104">@DFY</a>&nbsp;wrote:<BR /> <P>Sky Q box will randomly shut down irrespective of whether we're watching live tv, Netflix, recording on Sky etc</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2679104">@DFY</a>&nbsp;You could try resetting the settings in the Q boxes hidden menu.<BR />To enter the hidden menu press the home button and scroll down to settings but do not select settings.<BR />With settings highlighted press 0 0 1 then select <BR />Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.<BR />After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote</P> Sun, 31 Aug 2025 10:41:31 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-randomly-shuts-down/m-p/5073245#M710449 Laing1 2025-08-31T10:41:31Z