https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5072828#M710384 Hi, my child chucked my sky q control and it's broken. How do I request a new one and would I have to send the broken one back? Sat, 30 Aug 2025 16:56:37 GMT Tinkerbell26 2025-08-30T16:56:37Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5072828#M710384 Hi, my child chucked my sky q control and it's broken. How do I request a new one and would I have to send the broken one back? Sat, 30 Aug 2025 16:56:37 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5072828#M710384 Tinkerbell26 2025-08-30T16:56:37Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5072847#M710385 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3062398">@Tinkerbell26</a>&nbsp;<BR />If you follow this link it should send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 30 Aug 2025 17:09:41 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5072847#M710385 Daniel0210 2025-08-30T17:09:41Z