topic Re: Mini box stuck on accessibility in Sky Q https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071531#M710228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464131">@Lucyeaton2</a>&nbsp;</P> <P><SPAN>Sky have suggested the following...</SPAN></P> <UL> <LI><SPAN>Unpair their Sky Q remote from the box by holding 4&amp;6</SPAN></LI> <LI><SPAN>Wait for the remote to flash</SPAN></LI> <LI><SPAN>Then dismiss the information screen "Skip &amp; set up later"</SPAN></LI> <LI><SPAN>Hold 1&amp;3 to repair the remote control</SPAN></LI> </UL> <P><SPAN>If 4&amp;6 does not allow you to clear the information screen, try holding 7&amp;9 to reset the Sky Q remote then hold 1&amp;3 and follow the on-screen setup journey to allow the remote to control the TV.</SPAN></P> <P>&nbsp;</P> Fri, 29 Aug 2025 06:31:37 GMT Daniel0210 2025-08-29T06:31:37Z Mini box stuck on accessibility https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071517#M710227 <P>Mini box's</P><P>&nbsp;</P> Fri, 29 Aug 2025 05:45:35 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071517#M710227 Lucyeaton2 2025-08-29T05:45:35Z Re: Mini box stuck on accessibility https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071531#M710228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464131">@Lucyeaton2</a>&nbsp;</P> <P><SPAN>Sky have suggested the following...</SPAN></P> <UL> <LI><SPAN>Unpair their Sky Q remote from the box by holding 4&amp;6</SPAN></LI> <LI><SPAN>Wait for the remote to flash</SPAN></LI> <LI><SPAN>Then dismiss the information screen "Skip &amp; set up later"</SPAN></LI> <LI><SPAN>Hold 1&amp;3 to repair the remote control</SPAN></LI> </UL> <P><SPAN>If 4&amp;6 does not allow you to clear the information screen, try holding 7&amp;9 to reset the Sky Q remote then hold 1&amp;3 and follow the on-screen setup journey to allow the remote to control the TV.</SPAN></P> <P>&nbsp;</P> Fri, 29 Aug 2025 06:31:37 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071531#M710228 Daniel0210 2025-08-29T06:31:37Z Re: Mini box stuck on accessibility https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071536#M710229 <P>Sky have recommended to try the &nbsp;following for this;</P> <P>&nbsp;</P> <P><SPAN>Unpair the Sky Q remote from the box by holding 4&amp;6</SPAN></P> <P><SPAN>Wait for the remote to flash</SPAN></P> <P><SPAN>Then dismiss the information screen "Skip &amp; set up later"</SPAN></P> <P><SPAN>Hold 1&amp;3 to repair the remote control</SPAN></P> <P>&nbsp;</P> <P><SPAN>If 4&amp;6 does not allow you to clear the information screen, try holding 7&amp;9 to reset the Sky Q remote then hold 1&amp;3 and follow the on-screen setup journey to allow the remote to control the TV.</SPAN></P> Fri, 29 Aug 2025 06:35:09 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-stuck-on-accessibility/m-p/5071536#M710229 lettice 2025-08-29T06:35:09Z