topic Prompt that comes up while watching sky in Sky Q

Prompt that comes up while watching sky

Leah73 — Mon, 25 Aug 2025 18:11:47 GMT

I want to know how to stomp prompt that comes up on my sky

Re: Prompt that comes up while watching sky

PandJ2020 — Mon, 25 Aug 2025 18:13:54 GMT

What prompt? Are you sure it's not your TV?

Re: Prompt that comes up while watching sky

GD1 — Mon, 25 Aug 2025 18:14:39 GMT

@Leah73 What does the prompt say, are you sure it's from the Sky Q box and not your TV?

If you advise what the message says the community can advise.

Re: Prompt that comes up while watching sky

MightyQuinn — Mon, 25 Aug 2025 18:15:20 GMT

Hi @Leah73 What prompt, what exactly does it say. Prompts are normally from the TV and not the Sky Q box.

Re: Prompt that comes up while watching sky

TimmyBGood — Mon, 25 Aug 2025 18:47:47 GMT

@Leah73

Typically messages generated from a television set need to be actioned, modified or removed using the television remote control rather than a Sky handset.