topic Re: Battery cover loose in Sky Q

Battery cover loose

Tuft1 — Sat, 23 Aug 2025 18:57:10 GMT

Sky Q remote cover loose and slips down!

Re: Battery cover loose

nigea99 — Sat, 23 Aug 2025 19:06:24 GMT

@Tuft1 wrote:

Sky Q remote cover loose and slips down!

hi @Tuft1

I think the remotes are prone to this.

Personally I just suggest using some tape (black insulation tape may be better than sellotape) to hold it in place

Re: Battery cover loose

Daniel0210 — Sat, 23 Aug 2025 19:08:25 GMT

@Tuft1

I've had 3x Sky Q remotes for 6 years and they are fine so are quite sturdy.

If you follow this link it should eventually send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

Failing that the quickest option is some sellotape on it.

Re: Battery cover loose

Tuft1 — Sat, 23 Aug 2025 21:52:13 GMT

Thanks, followed the links and a new one is coming soon.

it was just the looseness of the the battery cover which was annoying me!

Re: Battery cover loose

Tuft1 — Mon, 25 Aug 2025 08:06:15 GMT

hi just to say thanks again just an addition to my post there is no charge. It is free which is marvellous. Thank you.