topic Re: All Recordings and apps vanished in Sky Q

All Recordings and apps vanished

andy3434 — Sat, 23 Aug 2025 12:54:07 GMT

My sky q box must of reboted it's self.

I've lost all my recordings and had to log back into my apps.

Anybody know why this has happened

Re: All Recordings and apps vanished

MightyQuinn — Sat, 23 Aug 2025 13:09:32 GMT

Hi @andy3434 As with all software driven systems, probably a glitch. Have you tried a power cycle (switch off at the mains and wait 30 seconds before switching back on) to see if they return.

Re: All Recordings and apps vanished

andy3434 — Sat, 23 Aug 2025 13:20:22 GMT

Thanks for your reply.

Yes I have tried it a few times, but it's still the same unfortunately.

Re: All Recordings and apps vanished

Chodley — Sat, 23 Aug 2025 13:42:20 GMT

"Must have"

Probably a knackered hard drive on its way out, most likely cause of losing recordings.