https://helpforum.sky.com/t5/Sky-Q/Sky-Q-replacement/m-p/5064547#M709473 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458367">@Steve17562</a>&nbsp; &nbsp;You need to contact Sky. As fellow customers, we cannot arrange anything.</P> Wed, 20 Aug 2025 17:19:07 GMT MightyQuinn 2025-08-20T17:19:07Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-replacement/m-p/5064545#M709472 <P>A replacement sky Q box was requested on 13 Aug 25 we were told it would take 3 to 5 days to deliver. PDP tried to deliver next day 14 Aug 25 , as we were not expecting it no one was here to receive. PDP delivery tracker states delivery was refused and the package has been returned to Sky. Can you please rearrange delivery as we are still experiencing data issues with existing Q box, it's also still overheating and shutting down randomly</P> Wed, 20 Aug 2025 17:16:01 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-replacement/m-p/5064545#M709472 Steve17562 2025-08-20T17:16:01Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-replacement/m-p/5064547#M709473 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458367">@Steve17562</a>&nbsp; &nbsp;You need to contact Sky. As fellow customers, we cannot arrange anything.</P> Wed, 20 Aug 2025 17:19:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-replacement/m-p/5064547#M709473 MightyQuinn 2025-08-20T17:19:07Z