https://helpforum.sky.com/t5/Sky-Q/Mini-Bixes-not-working/m-p/5063436#M709344 <P>Binned Bt &amp; had new sky installed (full fiber max). Main box working ok but none of my four mini boxes working. They are connected but getting error message along the lines of "check your subscription to watch this channel or if first time wait a few minutes". It's now been three hours.</P><P>&nbsp;</P><P>rebooted everything including the hard drive (lost all er indoors recordings <span class="lia-unicode-emoji" title=":confounded_face:">😖</span>), checked all software up to date still not working, will cancel in cooling off period if not sorted, it shouldn't be this difficult, been up and down the wooden hill between boxes more times than I care to remember today!</P><P>&nbsp;</P><P>Please can someone help me before I get slung out and locks changed.</P><P>&nbsp;</P><P>Steve</P> Tue, 19 Aug 2025 14:11:52 GMT Steve+the+Gooner 2025-08-19T14:11:52Z https://helpforum.sky.com/t5/Sky-Q/Mini-Bixes-not-working/m-p/5063436#M709344 <P>Binned Bt &amp; had new sky installed (full fiber max). Main box working ok but none of my four mini boxes working. They are connected but getting error message along the lines of "check your subscription to watch this channel or if first time wait a few minutes". It's now been three hours.</P><P>&nbsp;</P><P>rebooted everything including the hard drive (lost all er indoors recordings <span class="lia-unicode-emoji" title=":confounded_face:">😖</span>), checked all software up to date still not working, will cancel in cooling off period if not sorted, it shouldn't be this difficult, been up and down the wooden hill between boxes more times than I care to remember today!</P><P>&nbsp;</P><P>Please can someone help me before I get slung out and locks changed.</P><P>&nbsp;</P><P>Steve</P> Tue, 19 Aug 2025 14:11:52 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-Bixes-not-working/m-p/5063436#M709344 Steve+the+Gooner 2025-08-19T14:11:52Z https://helpforum.sky.com/t5/Sky-Q/Mini-Bixes-not-working/m-p/5253291#M732920 <P>I have the same issue (but only one mini box) after changing to Sky broadband full fibre. Everything checks out on the settings menu including confirming I have a multi room subscription. Main Sky Q box is fine - can one of you experts provide any suggestions?</P> Tue, 14 Apr 2026 10:42:19 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-Bixes-not-working/m-p/5253291#M732920 RAH1959 2026-04-14T10:42:19Z