topic Re: Sky Q / Talk Talk internet connection issue in Sky Q

Sky Q / Talk Talk internet connection issue

Mabel11 — Sun, 10 Aug 2025 18:42:38 GMT

Recently 'upgraded' to talk talk full fibre but Sky Q box keeps losing internet connection, all other devices are fine. Reset both the Sky Q box and router and it works again for say 24 hours or so then loses connectivity again.

Re: Sky Q / Talk Talk internet connection issue

icesteelman — Sun, 10 Aug 2025 19:31:49 GMT

Hi @Mabel11

I was with TalkTalk full fibre for 2 years until I recently moved to Sky for a cheaper deal. I have Sky Q and whilst with TalkTalk had to change the internet connection from wifi (which kept dropping out) to hard wired ethernet. It was then totally stable with no problems.

I don't think Sky Q boxes like any wifi other than Sky's own !

Good luck

Re: Sky Q / Talk Talk internet connection issue

Chodley — Sun, 10 Aug 2025 19:43:05 GMT

Yep. Try powerline adapters

Re: Sky Q / Talk Talk internet connection issue

Mabel11 — Tue, 19 Aug 2025 13:02:53 GMT

Thanks for the reply. Think you might be right, have heard similar from other talk talk users 😏