https://helpforum.sky.com/t5/Sky-Q/Disney/m-p/5061801#M709155 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3254590">@Dave+the+Dodger</a>&nbsp;wrote:<BR />I am billed for Disney+, and access it via Sky box to my main TV. My son now lives at my address and would like access also. He had it a short while but now Sky requires my login and verification to proceed. Sky provided a verification code to an old email to which he has no access, so we can't proceed. How can I change this email to mine to proceed and enjoy Disney+?<HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3254590">@Dave+the+Dodger</a>&nbsp;</P> <P>&nbsp;</P> <P>As you are billed for Disney + do you not have an email login that you used on your main box&nbsp;&nbsp;</P> <P>Unfortunately, unlike other apps, I can't see a way of telling what email is used to login into the app</P> Sun, 17 Aug 2025 14:34:48 GMT nigea99 2025-08-17T14:34:48Z https://helpforum.sky.com/t5/Sky-Q/Disney/m-p/5061588#M709130 I am billed for Disney+, and access it via Sky box to my main TV. My son now lives at my address and would like access also. He had it a short while but now Sky requires my login and verification to proceed. Sky provided a verification code to an old email to which he has no access, so we can't proceed. How can I change this email to mine to proceed and enjoy Disney+? Sun, 17 Aug 2025 10:15:33 GMT https://helpforum.sky.com/t5/Sky-Q/Disney/m-p/5061588#M709130 Dave+the+Dodger 2025-08-17T10:15:33Z https://helpforum.sky.com/t5/Sky-Q/Disney/m-p/5061801#M709155 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3254590">@Dave+the+Dodger</a>&nbsp;wrote:<BR />I am billed for Disney+, and access it via Sky box to my main TV. My son now lives at my address and would like access also. He had it a short while but now Sky requires my login and verification to proceed. Sky provided a verification code to an old email to which he has no access, so we can't proceed. How can I change this email to mine to proceed and enjoy Disney+?<HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3254590">@Dave+the+Dodger</a>&nbsp;</P> <P>&nbsp;</P> <P>As you are billed for Disney + do you not have an email login that you used on your main box&nbsp;&nbsp;</P> <P>Unfortunately, unlike other apps, I can't see a way of telling what email is used to login into the app</P> Sun, 17 Aug 2025 14:34:48 GMT https://helpforum.sky.com/t5/Sky-Q/Disney/m-p/5061801#M709155 nigea99 2025-08-17T14:34:48Z