topic Re: Cancel tv packages in Sky Q

Cancel tv packages

Shea96 — Sat, 16 Aug 2025 12:16:47 GMT

I have endlessly tried to get through to someone but keep getting told it's not possible. I reach a call centre in India and they are of no help. I just want to pay the early termination fee and be out of this utter mess of a company. £110 a month for a tv I don't watch. A sports package I never asked for and am being charged for. It's a disgrace. Can anyone help please. HOW DO I CANCEL MY TV PACKAGE!?!?

Re: Cancel tv packages

PandJ2020 — Sat, 16 Aug 2025 12:23:07 GMT

@Shea96 wrote:
HOW DO I CANCEL MY TV PACKAGE!?!?

Sounds like you are subject to a minimum term - you cannot cancel unless Sky agree to it.

Re: Cancel tv packages

Mark39 — Sat, 16 Aug 2025 12:24:01 GMT

@Shea96 What the advisers have told you is correct, If you're currently in contract for Sky Q, you can't cancel.

Re: Cancel tv packages

Canary144 — Tue, 26 Aug 2025 14:24:54 GMT

I just tried to cancel my TV package as I am moving home shortly and want to break away from Sky. I was told I cannot cancel but can pay £15 a month for the Sky Q box with "Free To Air" chanels. I offered to pay up my contract but was told this is not possible. I have to remove the Sky Q box and take it with me to my new property! Then return it to Sky when the contract is finished. I am not sure if the prices increase that you could then break the contract?

Re: Cancel tv packages

PandJ2020 — Tue, 26 Aug 2025 14:41:09 GMT

@Canary144 wrote:
I am not sure if the prices increase that you could then break the contract?

Nope - not for TV contracts.

You have to see out the minimum term unless Sky agrees to release you (unlikely).

Re: Cancel tv packages

Chodley — Tue, 26 Aug 2025 18:47:27 GMT

Yeah you get the hassle of moving the box I'm afraid

You might as well do the home move thing unless you really don't want a dish on the new place.