https://helpforum.sky.com/t5/Sky-Q/Mr/m-p/5059391#M708817 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4453996">@Dhanjipatel</a>&nbsp;<BR />No signal and no satellite signal issues are different . <BR /><BR />A message displaying <STRONG>”no signal”</STRONG> tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input. <BR /><BR />If you’re seeing a <STRONG> “no satellite signal”</STRONG> message check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish) so check the troubleshooting on this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />It’s worth noting that:<BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels <BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.</P> Thu, 14 Aug 2025 13:09:27 GMT Daniel0210 2025-08-14T13:09:27Z https://helpforum.sky.com/t5/Sky-Q/Mr/m-p/5059388#M708815 <P>No signal</P> Thu, 14 Aug 2025 13:08:05 GMT https://helpforum.sky.com/t5/Sky-Q/Mr/m-p/5059388#M708815 Dhanjipatel 2025-08-14T13:08:05Z https://helpforum.sky.com/t5/Sky-Q/Mr/m-p/5059391#M708817 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4453996">@Dhanjipatel</a>&nbsp;<BR />No signal and no satellite signal issues are different . <BR /><BR />A message displaying <STRONG>”no signal”</STRONG> tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input. <BR /><BR />If you’re seeing a <STRONG> “no satellite signal”</STRONG> message check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish) so check the troubleshooting on this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />It’s worth noting that:<BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels <BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.</P> Thu, 14 Aug 2025 13:09:27 GMT https://helpforum.sky.com/t5/Sky-Q/Mr/m-p/5059391#M708817 Daniel0210 2025-08-14T13:09:27Z