topic Re: Moving sky box in Sky Q

Moving sky box

Sharon184 — Mon, 04 Aug 2025 09:10:44 GMT

We would like to move our sky box to another part of the lounge does anyone know how much sky charge or can we do it? Please

Re: Moving sky box

oldfella — Mon, 04 Aug 2025 09:39:15 GMT

@Sharon184 wrote:

We would like to move our sky box to another part of the lounge does anyone know how much sky charge or can we do it? Please

Hi @Sharon184

Satellite extension cables are readily available online if it is practical.

Sky will relocate your satellite cables if the new location is on an external wall and in a suitable position relative to the dish position. Charge is likely to be in the region of £65

Re: Moving sky box

Sarahm2010 — Wed, 13 Aug 2025 10:28:19 GMT

who do you contact to have your box moved? been seaching for ages and cant find anything other than move home.

Re: Moving sky box

PandJ2020 — Wed, 13 Aug 2025 10:58:04 GMT

@Sarahm2010 wrote:
who do you contact to have your box moved? been seaching for ages and cant find anything other than move home.

Call Sky on their general help number.

Re: Moving sky box

Sarahm2010 — Wed, 13 Aug 2025 13:36:28 GMT

Sky - can we book for someone to do this please to our new extension?

Re: Moving sky box

Daniel0210 — Wed, 13 Aug 2025 13:40:40 GMT

@Sarahm2010
You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

These are the current methods for contacting Sky. Depending on your reason for making contact some methods are more appropriate than others …

🔹call Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔹online help via this link
https://www.sky.com/help
At the end of the help it MAY provide a phone number if it's appropriate.

🔹 Sky Assistant is now available at the top of sky.com/help for most service issues and gives you 24/7 help and a quick response. It will provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔹Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).