https://helpforum.sky.com/t5/Sky-Q/Hard-drive-reset/m-p/5057816#M708648 <P>Hi, I have had to reset my hard drive twice with in the passed month which means I have lost , recording and kept items etc. I would like to know does my SkyQ box needed renewed if this keeps happening ? obviously I am not very happy that everything is wiped from the hard drive!!</P> Tue, 12 Aug 2025 13:47:56 GMT SF52 2025-08-12T13:47:56Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-reset/m-p/5057816#M708648 <P>Hi, I have had to reset my hard drive twice with in the passed month which means I have lost , recording and kept items etc. I would like to know does my SkyQ box needed renewed if this keeps happening ? obviously I am not very happy that everything is wiped from the hard drive!!</P> Tue, 12 Aug 2025 13:47:56 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-reset/m-p/5057816#M708648 SF52 2025-08-12T13:47:56Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-reset/m-p/5057822#M708649 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4452711">@SF52</a>&nbsp; &nbsp;That is a decision you need to make with Sky. They will swap out your box. We can't say it offen enough, please remember to keep your viewing card, and swap the power lead with the box.</P><P><A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">Sky Q hard drive error messages</A></P> Tue, 12 Aug 2025 13:57:51 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-reset/m-p/5057822#M708649 MightyQuinn 2025-08-12T13:57:51Z