https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057569#M708612 <P>Hi</P><P>My q box is hot to touch not warm or very warm but really hot</P><P>The 2 screw in connections at the back of box are hot to touch</P><P>Trying to get through to speak to a real human is virtually impossible&nbsp;</P><P>Switching it off at night as I daren't leave it on</P><P>Please help</P><P>&nbsp;</P> Tue, 12 Aug 2025 08:12:03 GMT Hazefry 2025-08-12T08:12:03Z https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057569#M708612 <P>Hi</P><P>My q box is hot to touch not warm or very warm but really hot</P><P>The 2 screw in connections at the back of box are hot to touch</P><P>Trying to get through to speak to a real human is virtually impossible&nbsp;</P><P>Switching it off at night as I daren't leave it on</P><P>Please help</P><P>&nbsp;</P> Tue, 12 Aug 2025 08:12:03 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057569#M708612 Hazefry 2025-08-12T08:12:03Z https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057571#M708613 <P>Yup, they get very warm - uncomfortable to touch.</P><P>&nbsp;</P><P>Does the box have sufficient ventilation?</P> Tue, 12 Aug 2025 08:14:22 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057571#M708613 PandJ2020 2025-08-12T08:14:22Z https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057578#M708616 <P>Hi yes plenty of ventilation&nbsp;</P><P>Not in cupboard or on a carpet&nbsp;</P><P>&nbsp;</P> Tue, 12 Aug 2025 08:23:22 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5057578#M708616 Hazefry 2025-08-12T08:23:22Z