Not enough bandwidth ?

Barbiedoll54 — Mon, 11 Aug 2025 08:46:33 GMT

We noticed an awful lot of buffering last night when my husband was trying to watch a football match on TNT/Prime video and this morning when I opened my laptop it took a long time to connect and when it did the picture was buffering and poor. After a minute, a message appeared on the screen saying that "there was not enough bandwidth" . I have no idea what this means or how to correct it. Help...

Re: Not enough bandwidth ?

hrai — Mon, 11 Aug 2025 09:36:50 GMT

It looks like your wifi might have become slow for some reason? To check goto a speedtester site like https://www.speedtest.net/ to see how fast it is compared to what it should be.

Too confirm it's the wifi if you have a network cable plug one end into the laptop and the other into a spare socket in the back of the router. After a minute the wifi icon on your laptop should disappear and be replaced a network icon (usually some kind of small square) Try the laptop again - both TNT and Speedtest and things should be better - hopefully!

If that all works out and you've confirmed it's a wifi issue I would reboot the router. Turn if off, wait 30 seconds, turn it back, wait a few minuites for everything to reconnect and check again (rememeber to remove the cable from your laptop to re-enable its wifi!)

Or just jump to my 3rd paragraph and reboot the wifi anyway! I would also restart the laptop - not "shut down" which doesn't actually shut a windows laptop, (don't ask!) by selecting restarting from the start menu. My old laptop's wifi would stop working randomly until I restarted windows

There's a reason for old IT joke "Have you tried turning it on and off?"

topic Not enough bandwidth ? in Sky Q

Not enough bandwidth ?

Re: Not enough bandwidth ?