topic Re: RIP off in Sky Q

RIP off

FleetwoodPhil — Wed, 06 Aug 2025 19:06:06 GMT

Recently cancelled sky multi room, and found that I can't access my recordings on my sky Q box with the sky go app, they are charging £15 a month, in my opinion it should be part the basic cost. It's enough to make me quit sky entirely

Re: RIP off

MightyQuinn — Wed, 06 Aug 2025 19:10:32 GMT

Hi @FleetwoodPhil It is not called Multiroom, it is called Multiscreen. Sky Go is another screen.

Re: RIP off

PandJ2020 — Wed, 06 Aug 2025 19:13:24 GMT

@FleetwoodPhil wrote:
in my opinion it should be part the basic cost.

Sky thinks otherwise.

Re: RIP off

FleetwoodPhil — Wed, 06 Aug 2025 19:17:42 GMT

Can anyone from sky give me a response, or are they all 5(38=8;* /@#5@4£#?

Re: RIP off

PandJ2020 — Wed, 06 Aug 2025 19:20:11 GMT

@FleetwoodPhil wrote:
Can anyone from sky give me a response, or are they all 5(38=8;* /@#5@4£#?

Go ahead and call them and ask. This is a customer-led forum.

Re: RIP off

MightyQuinn — Wed, 06 Aug 2025 19:29:33 GMT

@FleetwoodPhil wrote:
Can anyone from sky give me a response, or are they all 5(38=8;* /@#5@4£#?

Hi @FleetwoodPhil Did you not read Welcome to the Sky community below.

Re: RIP off

Chodley — Thu, 07 Aug 2025 05:34:30 GMT

I think they're unlikely to do anything about it, but you could try emailing in a complaint that this wasn't clear when you cancelled.

Re: RIP off

oj01 — Thu, 07 Aug 2025 06:47:51 GMT

@FleetwoodPhil wrote:
Can anyone from sky give me a response, or are they all 5(38=8;* /@#5@4£#?

What response are you wanting? In order to watch recordings on multiple screens (including screens via Sky Go) you require Multiscreen.

Re: RIP off

TimmyBGood — Thu, 07 Aug 2025 07:09:46 GMT

@FleetwoodPhil wrote:

in my opinion it should be part the basic cost.

Then you probably don't own stock in the Comcast Corporation.

Re: RIP off

Invisiblename — Thu, 07 Aug 2025 11:32:21 GMT

@FleetwoodPhil wrote:
Recently cancelled sky multi room, and found that I can't access my recordings on my sky Q box with the sky go app, they are charging £15 a month, in my opinion it should be part the basic cost. It's enough to make me quit sky entirely

Not sure how you expect to watch Sky on another screen (Sky GoApp) when you've just cancelled "Multiscreen" - the enabler for that function!

Re: RIP off

BenJoBanjo — Thu, 07 Aug 2025 11:39:16 GMT

@Invisiblename wrote:
@FleetwoodPhil wrote:
Recently cancelled sky multi room, and found that I can't access my recordings on my sky Q box with the sky go app, they are charging £15 a month, in my opinion it should be part the basic cost. It's enough to make me quit sky entirely
Not sure how you expect to watch Sky on another screen (Sky GoApp) when you've just cancelled "Multiscreen" - the enabler for that function!

You don't need multiscreen to use Sky Go.

You can still stream content directly on Sky Go without it - you just lose the ability the stream recordings from a main Q box.

Re: RIP off

Chodley — Thu, 07 Aug 2025 11:42:08 GMT

@BenJoBanjo wrote:
@Invisiblename wrote:
@FleetwoodPhil wrote:
Recently cancelled sky multi room, and found that I can't access my recordings on my sky Q box with the sky go app, they are charging £15 a month, in my opinion it should be part the basic cost. It's enough to make me quit sky entirely
Not sure how you expect to watch Sky on another screen (Sky GoApp) when you've just cancelled "Multiscreen" - the enabler for that function!
You don't need multiscreen to use Sky Go.
You can still stream content directly on Sky Go without it - you just lose the ability the stream recordings from a main Q box.

This I did not know

Re: RIP off

Invisiblename — Thu, 07 Aug 2025 19:22:26 GMT

@Chodley wrote:
@BenJoBanjo wrote:
@Invisiblename wrote:
@FleetwoodPhil wrote:
Recently cancelled sky multi room, and found that I can't access my recordings on my sky Q box with the sky go app, they are charging £15 a month, in my opinion it should be part the basic cost. It's enough to make me quit sky entirely
Not sure how you expect to watch Sky on another screen (Sky GoApp) when you've just cancelled "Multiscreen" - the enabler for that function!
You don't need multiscreen to use Sky Go.
You can still stream content directly on Sky Go without it - you just lose the ability the stream recordings from a main Q box.
This I did not know

Likewise! Every days's a school day!