topic Re: New Contract in Sky Q

New Contract

GreatAlex — Tue, 05 Aug 2025 11:02:21 GMT

Why can't old customers get the deal that are being offered to new customers. Their is no advantage of being loyal to SKY for years. I am considering leaving SKY after 11 years

Re: New Contract

Invisiblename — Tue, 05 Aug 2025 11:06:00 GMT

@GreatAlex wrote:
Why can't old customers get the deal that are being offered to new customers. Their is no advantage of being loyal to SKY for years. I am considering leaving SKY after 11 years

Because that's Sky's policy

Re: New Contract

Daniel0210 — Tue, 05 Aug 2025 11:19:38 GMT

@GreatAlex

Better discounts are offered to new customers as an incentive for them to join.

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and gain the benefits at that time.

Re: New Contract

Chodley — Tue, 05 Aug 2025 13:58:41 GMT

@GreatAlex wrote:
Why can't old customers get the deal that are being offered to new customers. Their is no advantage of being loyal to SKY for years. I am considering leaving SKY after 11 years

Because keeping old customers is easier (and therefore less likely to require economic incentives) than acquiring new ones.

There is indeed no advantage to loyalty to any company, other than if you have a reason to value their services highly enough for the price they ask.

Re: New Contract

GreatAlex — Tue, 05 Aug 2025 19:53:58 GMT

Thank you