topic Re: Aerial dish in Sky Q

Aerial dish

AdamBremner — Tue, 05 Aug 2025 12:05:16 GMT

Hi my dish has snapped off and blown away in the storm.

Re: Aerial dish

daveNOS — Tue, 05 Aug 2025 12:11:16 GMT

@AdamBremner You will have to call Sky to report that issue, be aware though that there are not as many installers available now with Sky so it could take a while to get one out to you, it may be quicker to employ a local independent satellite installation company to fix it(that would obviously be at your cost).

Re: Aerial dish

Chodley — Tue, 05 Aug 2025 12:56:03 GMT

I'm not sure that Sky won't charge you their standard £65 callout anyway since the dish is your property once installed.

Re: Aerial dish

nigea99 — Tue, 05 Aug 2025 13:05:51 GMT

@Chodley wrote:

I'm not sure that Sky won't charge you their standard £65 callout anyway since the dish is your property once installed.

SKY rarely charge for normal problems - usually only for moving dishes/cabling where it is working (e.g. extensions or use in a different r oom) or where there has been deliberate damage or possibly where a 3rd party such a builder damaged it (in which case the costs would usually be passed on to them) .