https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5052086#M707860 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447927">@DawsoH</a>&nbsp;wrote:<BR /> <P>Message coming up " Please insert your viewing card with chip facing up" Can only access TV channels not Apps or anything else</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447927">@DawsoH</a>&nbsp;try removing you viewing card&nbsp;You can find your viewing card which is located on the right hand side of your box towards the front push the card in until it comes out. Give the chip a clean with a dry lint free cloth then re-insert the card pushing it in until it clicks into place</P> Mon, 04 Aug 2025 19:12:50 GMT Laing1 2025-08-04T19:12:50Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5052077#M707857 <P>Message coming up " Please insert your viewing card with chip facing up" Can only access TV channels not Apps or anything else</P> Mon, 04 Aug 2025 19:01:46 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5052077#M707857 DawsoH 2025-08-04T19:01:46Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5052086#M707860 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447927">@DawsoH</a>&nbsp;wrote:<BR /> <P>Message coming up " Please insert your viewing card with chip facing up" Can only access TV channels not Apps or anything else</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447927">@DawsoH</a>&nbsp;try removing you viewing card&nbsp;You can find your viewing card which is located on the right hand side of your box towards the front push the card in until it comes out. Give the chip a clean with a dry lint free cloth then re-insert the card pushing it in until it clicks into place</P> Mon, 04 Aug 2025 19:12:50 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5052086#M707860 Laing1 2025-08-04T19:12:50Z