https://helpforum.sky.com/t5/Sky-Q/New-subscription-To-use-this-service-you-need-to-upgrade-your-subscription/m-p/5049058#M707527 <P>Hi,</P><P>&nbsp;</P><P>I've a new subscription to sky q. Home page says to use this service, you need to upgrade your subscription. Most channels say the same. A handful are working. I can't record, see apps, see on demand. Have tried resetting by disconnecting power, putting viewing card out and in, updated software.&nbsp;</P><P>&nbsp;</P><P>Thanks for any help</P> Thu, 31 Jul 2025 18:30:19 GMT SaraT18 2025-07-31T18:30:19Z https://helpforum.sky.com/t5/Sky-Q/New-subscription-To-use-this-service-you-need-to-upgrade-your-subscription/m-p/5049058#M707527 <P>Hi,</P><P>&nbsp;</P><P>I've a new subscription to sky q. Home page says to use this service, you need to upgrade your subscription. Most channels say the same. A handful are working. I can't record, see apps, see on demand. Have tried resetting by disconnecting power, putting viewing card out and in, updated software.&nbsp;</P><P>&nbsp;</P><P>Thanks for any help</P> Thu, 31 Jul 2025 18:30:19 GMT https://helpforum.sky.com/t5/Sky-Q/New-subscription-To-use-this-service-you-need-to-upgrade-your-subscription/m-p/5049058#M707527 SaraT18 2025-07-31T18:30:19Z