New equiptment

AlexBurke94 — Thu, 31 Jul 2025 08:31:15 GMT

I left sky last year, when leaving i sent my box, remote and card back.

i have rejoined sky now, is there no way i can just get the equiptment sent out to me without an engineers visit ?

i still have the dish up. just need to plug a new box in and go, but when contacting sky they are insisting on the engineer coming.

thanks

Re: New equiptment

nigea99 — Thu, 31 Jul 2025 08:51:07 GMT

@AlexBurke94 wrote:

I left sky last year, when leaving i sent my box, remote and card back.

i have rejoined sky now, is there no way i can just get the equiptment sent out to me without an engineers visit ?

i still have the dish up. just need to plug a new box in and go, but when contacting sky they are insisting on the engineer coming.

thanks

hi @AlexBurke94

AFAIK they won't normally just send a box.

One thing to watch out for, is that with returning customers SKY tend to assume that customers have kept their card.

Although the engineer may have a spare it is wise to check that they have sent/ will be sending you a card

topic New equiptment in Sky Q

New equiptment

Re: New equiptment