topic Re: Remote draining batteries in a few days in Sky Q

Remote draining batteries in a few days

Remotedrainingb — Thu, 10 Apr 2025 18:53:00 GMT

My sky q remote is draining batteries in a few days. I got a new remote and the problem is persisting. I've checked for stuck buttons etc but this has happened across 2 different remotes. Could something else be causing it?

Re: Remote draining batteries in a few days

Chodley — Thu, 10 Apr 2025 20:14:46 GMT

They should last years. Can't think of anything that would cause that. Have you tested the batteries afterwards and they've definitely dropped voltage?

Re: Remote draining batteries in a few days

oj01 — Fri, 11 Apr 2025 06:19:04 GMT

@Remotedrainingb Have you tried different batteries (ie different brand/not from the same packet)

Re: Remote draining batteries in a few days

lettice — Fri, 11 Apr 2025 06:38:16 GMT

The Sky Q remotes should last a good year or more, even with contstant use.

In my eight years or so when I had ky Q, I recall that I changed the batteries only each box twice for my main Sky Q box and Sky Q mini box.

Sounds like the batteries you are using are either not up to the job, so try changing them.

Generally it's best to use Alkaline batteries, rather than the cheaper Zinc type.

Some rechargeable batteries also have been known to cause issues.

Re: Remote draining batteries in a few days

Remotedrainingb — Sun, 20 Apr 2025 12:44:45 GMT

I've tried batteries from different sets. The batteries that came with the new remote were totally different. I've tested the in other things and batteries and they are dead.

It feels like tv or sky box is causing it.

Re: Remote draining batteries in a few days

geedoc — Wed, 30 Jul 2025 22:08:27 GMT

I have the same problem. It's not the quality of the batteries and it's not "useage".

Over the last 4/5 months, I've had to change batteries after a few weeks.

Re: Remote draining batteries in a few days

Daniel0210 — Thu, 31 Jul 2025 03:31:26 GMT

@geedoc

I have maybe changed the batteries in my remote 3 times in just under 6 years. What you're describing isn't common. It might be a faulty remote.

If you follow this link it should eventually send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

Re: Remote draining batteries in a few days

Sue-london — Tue, 30 Sep 2025 20:20:14 GMT

Same thing for me . For the last few months I have changed to new batteries every few weeks - and after about 2-3 weeks I get the low battery sign again.

Glad it's not just me