topic Re: Skybox won't reboot in Sky Q

Skybox won't reboot

Sam_ — Mon, 28 Jul 2025 19:51:28 GMT

Skybox has stopped turning on. It is a sky q box, have been through all the online steps and now seem to be stuck in a alternating light from amber to red What can I do to get this fixed?

Re: Skybox won't reboot

Chodley — Mon, 28 Jul 2025 22:47:46 GMT

Finish going through the online steps and it'll lead to a replacement box

Re: Skybox won't reboot

Daniel0210 — Tue, 29 Jul 2025 04:40:52 GMT

@Sam_

If you do end up needing a new box it'll probably be via a 'doorstep box swap' whereby a courier company (usually DPD in the UK) deliver a new box and take your pre-disconnected faulty box away so remember to remove the viewing card from the old box before it disappears into the van. Also accept the power cable the courier brings in case it's a different fitting to the one you have.