topic Re: Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? in Sky Q https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/5045745#M707197 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4442183">@Janegrant47</a>&nbsp;wrote:<BR /> <P>Need a new mini SkyQ box as it is not responding to remote control- it's over heating&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4442183">@Janegrant47</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions&nbsp;</P> <P>then</P> <P>rebooting the mini box&nbsp;</P> Sun, 27 Jul 2025 13:07:28 GMT Laing1 2025-07-27T13:07:28Z Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489007#M615280 <P>New box not responded to remote</P> Fri, 24 Nov 2023 13:01:23 GMT https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489007#M615280 Thewilt 2023-11-24T13:01:23Z Re: Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489019#M615286 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908329">@Thewilt</a>&nbsp;wrote:<BR /> <P>New box not responded to remote</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908329">@Thewilt</a>&nbsp;</P> <P>&nbsp;</P> <P>Does the red led above the SKY Logo button light when you press the ?&nbsp; key ?</P> <P>If not perhaps try a different set of batteries</P> <P>&nbsp;</P> <P>If it does then then may I suggest you try a reset of your remote:<BR /><BR />Press &amp; Hold the 7 &amp; 9 until the remote's light (red LED above the SKY logo button) flashes 4 times<BR /><BR />Then press 1 &amp; 3 together to go through to pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared<BR /><BR /><A href="https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote" target="_blank">https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote</A></P> Fri, 24 Nov 2023 13:09:24 GMT https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489019#M615286 nigea99 2023-11-24T13:09:24Z Re: Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489033#M615288 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908329">@Thewilt</a>&nbsp;wrote:<BR /> <P>New box not responded to remote</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908329">@Thewilt</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the Q box.<BR />If this turns the Q box on<BR />Then try &nbsp;completly resetting your remote</P> Fri, 24 Nov 2023 13:21:29 GMT https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/4489033#M615288 oldfella 2023-11-24T13:21:29Z Re: Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/5045659#M707188 <P>Need a new mini SkyQ box as it is not responding to remote control- it's over heating&nbsp;</P> Sun, 27 Jul 2025 10:53:38 GMT https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/5045659#M707188 Janegrant47 2025-07-27T10:53:38Z Re: Got a new Sky Q mini box to go with our main box it it is not responding to the remote control? https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/5045745#M707197 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4442183">@Janegrant47</a>&nbsp;wrote:<BR /> <P>Need a new mini SkyQ box as it is not responding to remote control- it's over heating&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4442183">@Janegrant47</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions&nbsp;</P> <P>then</P> <P>rebooting the mini box&nbsp;</P> Sun, 27 Jul 2025 13:07:28 GMT https://helpforum.sky.com/t5/Sky-Q/Got-a-new-Sky-Q-mini-box-to-go-with-our-main-box-it-it-is-not-responding-to-the-remote-control/m-p/5045745#M707197 Laing1 2025-07-27T13:07:28Z