topic Re: Sky Q high fibre wiring to multi room in Sky Q

Sky Q high fibre wiring to multi room

Helena70 — Sat, 26 Jul 2025 10:41:56 GMT

Just had high fibre installed on our Sky Q. Also have a multi room set up. All working well. Husband has found some wiring in a gutter which he says goes into the room where we have the multi room set up. This old wiring is causing a problem with our guttering, and he can't pull it behind the gutter set up, so he wants to chop it off, eeeek! Does the multi room require this wiring now with this new high fibre we have connecting wirelessly to the sky q box, as he thinks it's all wireless. If he chops it off and I lose my multi room, there might be a murder in the house, so what do you think please, is he right? Thanks!

Re: Sky Q high fibre wiring to multi room

GD1 — Sat, 26 Jul 2025 10:47:39 GMT

@Helena70 Do you mean you have had Fibre to the Home installed (No idea what High fibre is unless it's related to a diet)?

If you have Sky Q only your main box needs the satellite cables, the minis connect over wifi, i'm presuming to had Sky+HD & multroom boxes prior to Sky Q as it sounds like those cables will be from the old multiroom boxes.

Re: Sky Q high fibre wiring to multi room

Helena70 — Sat, 26 Jul 2025 10:58:09 GMT

Hi GD1, Yes, fibre installed to the house, new router, multi room booster, new everything, even new Sky q box, and multi room 2 weeks ago. Had Sky q for donkeys years prior to having fibre installed, can't even remember when we had Sky+. So this wiring must be pretty old, but it does come a long way around the house to go into the room where the multi room is. Is the wiring from the dish, only connected to Sky q box, in which case if everything is now wi-fi from box to multi room, then this wire is now obsolete?

Re: Sky Q high fibre wiring to multi room

GD1 — Sat, 26 Jul 2025 11:07:37 GMT

@Helena70 I'm beginning to be more confused if you already had Sky Q it would be unusual for a new SKy Q box to be installed just because you have Fibre to the Home installed.

Can you confir m your box looks like this one?

And not a Sky Stream puck which is this one?

Re: Sky Q high fibre wiring to multi room

Chodley — Sat, 26 Jul 2025 12:36:18 GMT

The cable is probably obsolete (you should be able to tell if it's connected to anything) but I also am wondering why any TV stuff was touched for a broadband upgrade.

Re: Sky Q high fibre wiring to multi room

Helena70 — Sat, 26 Jul 2025 13:21:49 GMT

We had to have the new Sky q box, because it wasn't connecting properly to the multi room, it kept losing its connection, so the Sky engineer changed the multi room to a new box, then decided it was the actual Sky q box that was the problem, so he also gave us a new one of those. So this new equipment was not installed just because we had changed over to fibre the week before, it was all changed due to problems connecting the multi room initially, hence why they sent us an engineer. We've been with Sky for over 25 years, he said even our Sky q box was very old for one of these, so he deemed it necessary to bring us right up to date with all the new equipment. So we have all the latest equipment now for our Sky q and as stated we had Sky q here for as long as I can remember. If there is no wiring needed to the multi room anymore, because of the new fibre we have, and the latest equipment for it, I'm guessing he can now cut that old wiring then? Thanks

Re: Sky Q high fibre wiring to multi room

GD1 — Sat, 26 Jul 2025 13:44:47 GMT

@Helena70 If you have always had Sky Q then the mini boxes would never had a satellite cable attached as only the main Q box does and always has, this has always been the case for Sky Q regardless of how old the box was.

Only Sky+HD needed a seperate satellite cable feed to the multi room boxes.

Hence why the question was asked due to the confusing information provided.

Your new fibre is totally irrelevant in this scenario.

Re: Sky Q high fibre wiring to multi room

Helena70 — Sat, 26 Jul 2025 17:50:55 GMT

Many thanks for the help, and from your answers, it would seem that any wiring going into the room with the multi room box is totally obsolete. I guess it was first installed 13 years ago when we first moved here and probably had Sky+ and when getting the Sky q, which didn't need it, we should have taken away this old wiring then, but didn't. You've been most helpful, thank you for taking the time.