topic Re: Cancelled Sky in Sky Q

Cancelled Sky

Pauls9009 — Thu, 24 Jul 2025 17:15:23 GMT

Hello Im moving house and im in a 24 month contract,id like to know what costs are for cancelling please? I tried your virtual assistant, it was a poor experience. Note, I've been with Sky +20 years.

Re: Cancelled Sky

Daniel0210 — Thu, 24 Jul 2025 17:21:37 GMT

@Pauls9009
To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

Re: Cancelled Sky

MightyQuinn — Thu, 24 Jul 2025 17:42:28 GMT

@Pauls9009 wrote:
I tried your virtual assistant

Hi @Pauls9009 Not our virtual assistant, please see Welcome below.

Re: Cancelled Sky

TimmyBGood — Thu, 24 Jul 2025 19:39:36 GMT

@Pauls9009

Given the potential penalty for exiting a minimum term, you might want to look at migration to Sky Stream (assuming you'll have internet access at the new address)