https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/5042860#M706920 <P>Musky q box is repeatedly freezing up, approx 6 times today but has been doing this on a regular basis. It's now saying we have a hard disk fault so we can only get live tv, not recorded and not recording.&nbsp;</P> Wed, 23 Jul 2025 12:26:06 GMT Perdiesdad 2025-07-23T12:26:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/5042860#M706920 <P>Musky q box is repeatedly freezing up, approx 6 times today but has been doing this on a regular basis. It's now saying we have a hard disk fault so we can only get live tv, not recorded and not recording.&nbsp;</P> Wed, 23 Jul 2025 12:26:06 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/5042860#M706920 Perdiesdad 2025-07-23T12:26:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/5042863#M706921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3176117">@Perdiesdad</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A></P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box and accept a new power cable if DPD bring one..</SPAN></P> Wed, 23 Jul 2025 12:28:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/5042863#M706921 Daniel0210 2025-07-23T12:28:39Z