https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5042630#M706885 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Wed, 23 Jul 2025 07:32:43 GMT Lisa-P1987 2025-07-23T07:32:43Z https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5042305#M706838 <P>I use a sky q box. &nbsp;But my Netflix and YouTube which runs through sky q. Keeps cutting out after a few minutes sometimes seconds to the point I am unable to watch them. &nbsp;I have seen the prompts of 001 but nothing happens I can't even get the 001 to work. &nbsp; Any help please. &nbsp; Is my box faulty&nbsp;</P> Tue, 22 Jul 2025 17:08:51 GMT https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5042305#M706838 Billy+beetroot 2025-07-22T17:08:51Z https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5042630#M706885 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Wed, 23 Jul 2025 07:32:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5042630#M706885 Lisa-P1987 2025-07-23T07:32:43Z