topic Re: Technical error in Sky Q

Technical error

Xzarr — Tue, 22 Jul 2025 11:26:50 GMT

Message says technical error - no access to recordings or able to download/watch catchup /ondemand but can use apps for Netflix, iPlayer etc

able to watch live tv

this has been like this for weeks but says try later

losing the will to live with Sky customer service - or lack of it

Re: Technical error

Laing1 — Tue, 22 Jul 2025 16:03:01 GMT

@Xzarr wrote:

Message says technical error - no access to recordings or able to download/watch catchup /ondemand but can use apps for Netflix, iPlayer etc

able to watch live tv

this has been like this for weeks but says try later

losing the will to live with Sky customer service - or lack of it

@Xzarr Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Technical error

Xzarr — Wed, 23 Jul 2025 01:14:53 GMT

Yes numerous times same message try later

will not download recordings or play on demand or catchup as cannot download

yet all other apps working