https://helpforum.sky.com/t5/Sky-Q/Sky-picture-amp-sound-keeps-dropping-out-been-happening-all-day/m-p/5040643#M706689 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437794">@AW202</a>&nbsp;wrote:<BR /> <P>The picture &amp; sound keeps dropping out and keeps just displaying a black screen</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437794">@AW202</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> Sun, 20 Jul 2025 18:43:41 GMT Laing1 2025-07-20T18:43:41Z https://helpforum.sky.com/t5/Sky-Q/Sky-picture-amp-sound-keeps-dropping-out-been-happening-all-day/m-p/5040584#M706683 <P>The picture &amp; sound keeps dropping out and keeps just displaying a black screen</P> Sun, 20 Jul 2025 17:11:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-picture-amp-sound-keeps-dropping-out-been-happening-all-day/m-p/5040584#M706683 AW202 2025-07-20T17:11:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-picture-amp-sound-keeps-dropping-out-been-happening-all-day/m-p/5040643#M706689 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437794">@AW202</a>&nbsp;wrote:<BR /> <P>The picture &amp; sound keeps dropping out and keeps just displaying a black screen</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437794">@AW202</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> Sun, 20 Jul 2025 18:43:41 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-picture-amp-sound-keeps-dropping-out-been-happening-all-day/m-p/5040643#M706689 Laing1 2025-07-20T18:43:41Z