https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037315#M706355 <P>Hi I've tried downloading programs on channels and it says I have to upgrade. But I have had the channels before</P> Wed, 16 Jul 2025 13:25:10 GMT Sky4870 2025-07-16T13:25:10Z https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037315#M706355 <P>Hi I've tried downloading programs on channels and it says I have to upgrade. But I have had the channels before</P> Wed, 16 Jul 2025 13:25:10 GMT https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037315#M706355 Sky4870 2025-07-16T13:25:10Z https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037318#M706356 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434994">@Sky4870</a>&nbsp;</P> <P>Are you trying to download in HD but don't have the HD add-on?</P> Wed, 16 Jul 2025 13:30:05 GMT https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037318#M706356 Daniel0210 2025-07-16T13:30:05Z https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037400#M706360 <P>Hi, yes that's what happened. I've been on the phone it was their error when we agreed a new price. They have corrected it. Thanks&nbsp;</P> Wed, 16 Jul 2025 15:06:47 GMT https://helpforum.sky.com/t5/Sky-Q/Subscription/m-p/5037400#M706360 Sky4870 2025-07-16T15:06:47Z