topic Re: Technical error message in Sky Q

Technical error message

John2213 — Tue, 15 Jul 2025 10:12:02 GMT

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

Re: Technical error message

Daniel0210 — Tue, 15 Jul 2025 10:14:48 GMT

@John2213 wrote:

Error message shown, unable to set up new sky box

@John2213

What new Sky box? You have posted on the Sky+ board. You cannot set up a new Sky+ box that you're viewing card wasn't in at the end of October 2024.

Re: Technical error message

Mark39 — Tue, 15 Jul 2025 10:28:10 GMT

@John2213 wrote:

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

This sounds like a Sky Q error, not Sky+.If so try restarting both your Sky Q box AND your broadband router. Let your router full restart before turning the power to your Sky Q box back on.

Re: Technical error message

Laing1 — Tue, 15 Jul 2025 16:00:36 GMT

@John2213 wrote:

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

@John2213 assuming this is a new Sky Q box did you get it from Sky ?